Frequently asked questions

Create an account, log in, tap Post Ad, fill in your item details, upload up to 2 clear photos, and submit the listing for review.

Yes. You must provide your WhatsApp number during signup before you can list items on the app. You can update your WhatsApp number anytime in your My Profile section.

A buyer request lets you post what you need when you cannot find it in the listing feed. After approval, sellers can contact you directly on WhatsApp if they have a matching item.

Buyer requests currently allow 1 reference image so the post stays quick to upload and easy to scan on mobile.

We manually review users, listings, and buyer requests to keep the marketplace safer, reduce spam, and improve trust for local buyers and sellers.

Yes. Anyone can browse listings and buyer requests, but they must sign in before unlocking WhatsApp contact from listing details.

Listings stay active for 3 months. We send a reminder email 3 days before expiry so the seller can repost if the item is still available.

Approved buyer requests also stay active for 3 months before they expire automatically.

It is a dedicated category for students to buy and sell notes, calculators, hostel items, study tables, gadgets, and other student-use products.

No. Biratnagar Resale uses WhatsApp as the contact flow for simplicity, faster replies, and lower platform complexity.

Meet in public places, inspect the product before payment, avoid suspicious advance-payment requests, and use the Safety Guidelines page for more help.